customer communications for Financial services

We work in partnership with a diverse range of financial services organisations fulfilling both transactional mail and marketing requirements.

For our financial services clients we offer channel choice for a complete multi-channel approach. Online portals, printed bills and statements, email or SMS notifications, with bakergoodchild you can manage all your multi-channel customer communications through one supplier. We provide detailed insight and tools to enable you to make decisions with confidence, using all of your channels to create one, unified, secure experience for your customers.

In the highly regulated Financial Services sector we understand our client’s needs to meet industry standards and compliance to FCA regulations. bakergoodchild works to ISO 27001, ISO 9001 and ISO 14001 standards for your peace of mind.

From e-billing, to secure document storage, our processes are set up to provide you with a solution that is safe, secure and protects your reputation.

Some of the many types of communication that we handle are:

  • Statements, invoices and payment reminder notices
  • Wealth management and pensions statements
  • Changes in terms and conditions
  • Changes of address or legal structure
  • Regulatory notices
  • Direct Marketing of new products/services
  • Statements, invoices and payment reminder notices
  • Wealth management and pensions statements
  • Changes in terms and conditions
  • Changes of address or legal structure
  • Regulatory notices
  • Direct Marketing of new products/services

We can also provide secure data transfer portals for customer log in, secure document archiving, data cleansing & returns management and an information design service to ensure compliance and engagement

Our core services

Creative Services

Far more than simply ‘colouring in’, we design to engage and to deliver

Data & Document Services

Tailored made solutions to simplify your data and document management

Transactional Mail

We take the stress out of your business critical mail

Multi-channel Solutions

Creating channel-neutral communications throughout your customer journey

Direct Mail Campaigns

We produce direct mail that cuts through and drives a response

Postal Services

We get your mail delivered at the right time, at the right price, every time

Print Services

High quality, full colour, fully variable print communications are the heart of our business

Hybrid Mail

This solution is quick to setup and simple to use meaning you can send personalised mail to your customers at the click of a button.

Get in touch today

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