Terms & Conditions

This page sets out the Terms and Conditions under which the services and goods of Baker Goodchild Direct Marketing Ltd trading as bakergoodchild, are provided and what you agree to be bound by.

General terms

You should read these Terms and Conditions before placing an order or using any other services. Please make sure that you fully understand these Terms and Conditions because by using bakergoodchild, you are agreeing to be bound in full by them.
If you are not willing to be bound by these Terms and Conditions, you should not use the bakergoodchild website, nor should you proceed to place an order for goods or services.
The acceptance of these Terms and Conditions is as they are written on this page in English; bakergoodchild takes no responsibility for any translations provided or the accuracies thereof.
Accepting these Terms and Conditions does not remove the obligations set out under the Sale of Goods Act 1979, nor does it affect your rights under the Consumer Protection Act 1987.


bakergoodchild (the supplier) will not be obliged to provide any services or goods, or part thereof, until full payment has been received, unless previously agreed in writing.
Where terms of credit have been extended, payment shall become due within 30 days of the invoice being issued. Interest will accrue on any overdue debts from the due date at the rate of 6% above the Base Rate, as published by Barclays Bank, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
bakergoodchild also reserves the right to pass on any charges relating to the collection and administration of debts.
The Supplier shall hold a lien over all property and materials in its possession where there is an unpaid debt and after 14 days shall be entitled to dispose of the said items, using the monies raised to offset against any debts.


The supplier will endeavour to make sure they comply with the completion and dispatch date set out in the contract, but speed of delivery will not be the primary concern, – unless explicitly stated by the customer in advance.
Any delay which occurs after dispatch has taken place will not be the responsibility of the supplier.
If delivery is being made in instalments, payment of the invoice can be treated as separately enforceable. If any invoice remains unpaid for longer than 30 days, bakergoodchild retain the right to either delay or cancel the provision of the remaining part/s of any order.

Limitations of liability

The supplier shall not be liable for any failure to dispatch or delivery goods, and any losses thereof, which have been caused by fire, floods, war, lock outs, strikes, explosion, shortages of material, government restrictions or any other conditions which are beyond, either partially or wholly, the control of the supplier.
Any claim due to negligence on behalf of the supplier shall be limited to the pro-rata equivalent of the price, which is directly attributable to the failure.
Neither the customer nor the supplier shall be limited by these terms for any personal injury or death which occurs as a result of negligence, fraud or fraudulent misrepresentation.

Supply of materials

bakergoodchild retains the right to refuse materials of any kind supplied by the customer if they feel that the quality is insufficient, it is of a defective nature or is unfit for purpose. Any further costs incurred as a result shall be passed to the customer.
The customer shall be wholly responsible for any losses sustained as a result of the supplier not receiving adequate materials in time.
A minimum of 2% overs should be supplied with any order. The supplier will retain any surplus materials upon completion for use or disposal as it determines unless the amount exceeds 10% in which case the entire amount shall be returned to the customer.


If a request is made to change or cancel the contract the customer shall be liable to pay the invoice for any work which has been partially completed, including that in preparation for the order.

Please click here for the full Terms & Conditions.