retail & mail order sector

With extensive experience supporting the retail and mail order sector, we know what it takes to make your brand stand out.

overview

Whether this is a fully personalised postcard, an offer or introduction letter or a catalogue mailing, we’ll help create your customer communications and ensure your message lands in every sense of the word.

Whilst consumers are more digitally savvy today than ever, there are actually several key advantages to using direct mail. Direct mail is highly targeted, so you can send communications to the types of customers who are most likely to purchase. These customers can be further targeted by their gender, age, income, occupation or previous buying behaviour which allows you to truly personalise the message. This is fundamental when it comes to increasing engagement and response rates. And it can work in true collaboration with digital channels to offer a seamless customer experience.

With all the marketing options available to you today, direct mail is still a powerhouse for the retail sector.

But our service and support doesn’t stop there. With our commitment to channel choice for our customers and our customer’s customers, we can implement multi-channel strategies that include programmatic mail and automated campaigns like abandoned baskets.

A woman reading a booklet and making notes

secure, reliable & professional mailing solutions

get a quick quote

Our friendly team would love to hear from you.

we’re helping hundreds of global companies

bakergoodchild

4.9

Based on 159 reviews

review us on

Notzarina Howell-Jones

3 months ago

Excellent customer service, Patrick always goes above and beyond to get the job done - and always with a smile on his face!

Maria

3 months ago

A wonderful print company, professional, with fantastic communication and customer service. Great with custom, unique print requests - we have designed a custom boardgame style menu that has been carefully revised with the design and print team. Highly recommend!

Catherine Lidgley

3 months ago

I've worked with Baker Goodchild on several large mailing projects. The service and communication is always excellent. They take the stress out of high volume communications and I would highly recommend them.

Samuel Chambers

4 months ago

Baker Goodchild offer a swift, reliable and friendly service, with good communication and strong customer service throughout the process.

Ann Austin

4 months ago

Great service from Chloe

MATT CROCKER

1 year ago

Fantasic service all round. Kept us imformed of the processes throughout and done exactly as promised at a very competitive price. Excellent service all round and quality products.
Look forward to working with them again.

CROSSWAYS TRAVEL COACH COMPANY

Idrees Mohammed

2 years ago

Connor provided excellent service and went above and beyond to ensure a great experience. Professional, attentive, and truly dedicated. Highly recommend!"