transactional mail services
Secure, automated and fully managed – from data file to your customers’ doors.
Statements, invoices, paper bills and renewal notices — printed, verified and posted, with a complete audit trail on every item. Business-critical transactional print and mail for UK organisations since 1995.
✓ In-house production
✓ ISO 27001 accredited
✓ SFTP & API data transfer
get a quick quote
Our friendly team would love to hear from you.
Join 600+ companies using our services
automation at the core of our transactional print and mail process
Most print providers manage transactional print manually – data arrives, people process it, documents are produced. bakergoodchild operates differently. Our in-house team has built a proprietary Automated Data Processing System (ADPS): a fully automated, end-to-end workflow customised to each client’s requirements.
For clients requiring more complex workflows, ADPS also supports digital archive, hybrid mail, secure email delivery and returns scanning – all automated, all under one roof.
API integration means we can connect directly to your systems and trigger transactional communications automatically: a new customer is created in your CRM and a welcome letter prints and posts the same day. An invoice is raised in your platform and it’s in an envelope within hours. The result is faster delivery, fewer manual handoffs and a significantly improved customer experience.
- Data collection – via SFTP or API direct from your accounts, CRM or ERP platform
- Validation – automated data quality checks before a single page is printed
- Streaming – optimising your data for production efficiency and postage
- Mailsort – sorting to achieve mechanised mailing rates and maximum postage discounts
- Composition – adding barcodes, OMR marks and production controls for secure, verified enclosing
- Batch and item tracking – every item tracked through production
- Reporting – full reconciliation reports at completion
- Fully auditable – a complete digital audit trail for every job
secure handling of sensitive data – from transfer to destruction
Transactional mail frequently contains the most sensitive data your business holds: financial statements, account information, personal identifiers. bakergoodchild is accredited to handle it.
- Full GDPR compliance
- ISO 27001 – Information Security Management
- Strict permissions-based access – staff access only the data relevant to their role
- ICO registered
- Bitlocker encryption at rest, AES-encrypted backups
- UK-based data storage – no offshore processing
- Encrypted data transfer via SFTP and API
- Robust data destruction procedures on job completion
- Extensive staff training on data handling and compliance
All customer data is stored securely in the UK. Documentation for DPO or compliance review is available on request. For clients in regulated industries – finance, healthcare, public sector – we can discuss specific compliance requirements before onboarding.
business mailing service overview
At bakergoodchild, we provide high-quality, secure communication solutions for the production of both mono and full-colour transactional mail output, as well as a host of multi-channel solutions to communicate with your customers through the medium of their choice.
how it works?
For all forms of transactional and direct mail, bakergoodchild strives to provide market-leading yet competitively priced postal solutions to ensure our clients’ customer communications reach their customers on time and within budget.
make an enquiry
Once your data is received, we will review the service and pricing schedules of our extensive portfolio of mail partners using in-house software.
review and confirmation
In minutes, we can advise you on the best service and solution to maximise your savings with no impact on delivery.
mail delivered
Your mail delivered on-time, every time – with the technology to prove it.
the transactional mail process
There are many different elements involved with transactional printing, mailing and emailing. As a customer of bakergoodchild, we can manage your business-critical mail requirements end-to-end, so our customers benefit from:
- Design, copywriting and print
- Database processing and personalisation
- Variable digital print
- Secure document enclosing and postage
- Automation and API integration
- Email and SMS messaging
multi-channel solutions
Multi-channel solutions are all about choice. People want to be communicated with via their medium of choice, be it traditional letters and bills, email, text, or online.
For our transactional clients, we offer channel choice, coupled with detailed insight into these choices, to ensure all customer communications are effective and secure. Online portals, printed financial statements, email or SMS notifications – with bakergoodchild, you can manage all your omnichannel customer communications through one supplier, minimising cost and disruption.
Having been in business since 1995, we pride ourselves in taking the hassle and stress out of all your transactional mail and business email requirements and removing the need for multiple suppliers and different hardware and software.
sectors we work with
benefits of using transactional mail services
- Delivers personalised, targeted messages based on customer data, boosting response rates
- Supports a wide range of creative formats, from postcards to magazines
- Physical mail has higher visibility and can drive online engagement
- Easily tracks campaign success with personalised codes or QR codes
- Offers cost-effective solutions through postage discounts and incentives
examples of transactional mail
- Account information changes confirmation
- Order acknowledgements and receipts
- Financial documents and statements
- Thank you messages
- Debt collection letters
- Renewal notices & confirmations
- Terms & conditions changes
- Welcome message
- Cost savings communications
cost efficiency
Benefit from our partnerships with major postal carriers to secure the best rates, reducing your overall postage costs without compromising on service quality.
speed & reliability
Our streamlined processes and robust technology ensure fast and dependable delivery, meeting your deadlines, and keeping your communications on track.
security
We prioritise the security of your mailings, using advanced tracking and encryption to safeguard sensitive information throughout the entire postal process.
compliance
Our services adhere to all relevant industry regulations and standards, ensuring that your mailings meet legal and compliance requirements, no matter the content.
we’re helping hundreds of global companies
Look forward to working with them again.
CROSSWAYS TRAVEL COACH COMPANY
secure, reliable & professional mailing solutions
get a quick quote
Our friendly team would love to hear from you.
our postal partners
direct mail database management, processing & security
bakergoodchild recognises the importance of data security and has procedures and controls in place to allow us to process highly sensitive personal data securely and responsibly.
We have industry-compliant SFTP servers to which data can be securely uploaded over an encrypted connection to ensure data confidentiality at all times.
- ISO 27001 accredited
- Full GDPR Compliance
- ICO Registered
- Encrypted Data Transfer
- Strict Permissions Based Access
- Extensive Staff Training
frequently asked questions
What is business mail?
Business mail refers to essential, day-to-day communications sent by a company to its customers, clients, or stakeholders. This can include invoices, purchase orders, account statements, appointment reminders, and more. At bakergoodchild, we specialise in ensuring this type of communication is secure, on time and professionally delivered, helping you stay connected with your audience while keeping costs down.
What is financial mail?
Financial mail is a subcategory of business mail that includes sensitive and time-critical information, such as bank statements, tax documents, billing notices, and payment confirmations. Security and compliance are super important with this type of mail, so bakergoodchild offers encrypted, trackable mailing solutions that meet the highest standards of data safety.
Why invest in end-to-end mailing services?
By outsourcing to a specialist like bakergoodchild, you can simplify your processes, reduce overheads, and benefit from expert handling at every stage – from data processing and document design through to secure enclosing, postage and delivery of all sorts of packages. Our automated solutions and channel flexibility ensure that you maintain total control with everything under one roof, without the hassle of managing multiple vendors or systems.
Does bakergoodchild also send emails?
Yes, we do. We offer fully integrated multi-channel solutions, including email and SMS, so that you can reach customers on their preferred platform. Whether you’re sending printed statements or digital notifications, we help ensure all communications are aligned, secure, and delivered effectively.
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