To measure the success of your direct mail campaign you need to make sure you have some method of tracking the campaign.
The results of the tracking will allow you to measure response rate and ROI. Going one step further, tracking variations within the campaign will allow you to work out which variations are working best and this will have a huge impact on future marketing, not just future direct mail campaigns.
There are a number of ways to track the campaign and we look at a few here:
1. Unique coding
Variable data print will allow you to create unique codes for a printed campaign. Unique codes might include PURL, unique voucher codes or QR codes. Using variable data print can be more expensive that traditional printing but the ability to add in the coding can bring long term benefits. Again, using the unique codes against variables such as the offer, the copy etc will allow you to drive future campaigns.
2. Sales tracking
There are a number of ways to track sales for your direct mail campaign. A unique telephone number, a unique URL for the offer or email address can all create effective sales tracking methods.
Asking respondents to claim for a free gift is a good way to encourage response and provides its own tracking method.
These are just three tracking methods that can be easily implemented into a campaign and allow for testing of different variations within and across campaigns. Once they have been set up, it is also important to ensure that the data is analysed and the lessons learned are made available for future campaigns.
Again, make sure the tracking methods are used consistently across the direct mail campaign. For example use it on a covering letter but not on any accompanying promotional material, support material or envelopes as this can cause the tracking data to be ‘diluted’ and not truly reflect the response rates to any campaign.
Implementing these tracking methods will definitely improve the monitoring for your direct mail campaigns. To discuss this or Direct Mail initiatives call Baker Goodchild now on 0800 612 1972.
Image Credit: Zair Mail