Business Development Manager
- On-site
- Full-time
- Birmingham
Salary: Very competitive (Variable DOE) + Monthly Results Bonus – Uncapped
Benefits: Health Cash Plan, Life Assurance & Pension
Working hours: 9:00–5pm (or v.similar), Monday to Friday – hybrid working considered for the right candidate (with regular office presence)
Due to sustained business growth, alongside investment in the latest technology, (throughout our range of print, mail and postage solutions), we are seeking a dynamic, new business Business Development Manager, to help support the next phase of our expansion.
The successful candidate will be well connected in the industry – both with ‘trade’ and ‘end user’ clients & prospects. You will be familiar in all aspects of outbound mail, including direct mail, business mail, ‘transactional’ mail & ‘hybrid’ mail – printing & bulk postage experience would be a benefit.
You will take a proactive role in building a pipeline of opportunities, converting into ‘new business’ accounts and help to maximise the ongoing value & frequency of these accounts, alongside an Account Manager / DIrector. We are looking for ‘a door opener’, someone with strong levels of commercial awareness, energy, desire and drive – with the ability to create and close opportunities, that contribute positively to the companies growth.
Mailing volumes are typically 500 to 1,000,000 items in size. These can be conducted for our clients via quotation and support from our client sevices team, or on our self-serve online platform “frankk.” The role here is to support both. ( ie ‘online’ & ‘off-line’ mailings)
We have a talented Development team, whereby regular & more complex client mailings can be automated, for our clients ease & benefit.
Duties & Key Responsibilities:
- Develop and execute outbound sales calls to identify and win new business opportunities across our range of services – to include working and managing large amounts of ‘hot’ data in the Salesforce CRM system, where we have previously worked with or quoted the business.
- Own the full sales cycle – from initial contact to account opening – with a solutions-focused and consultative sales approach.
- Proactively manage and grow a pipeline of high-quality opportunities using a structured and systematic process.
- Identify upsell and cross-sell potential within the existing client base to increase revenue and deepen our client relationships.
- Deliver presentations and proposals to prospective clients tailored to their specific needs and objectives.
- Maintain accurate sales records and forecasts in CRM and provide regular pipeline and progress updates to the Sales Director
- Attend prospect and existing client meetings, to support company growth and threngthen relationships.
- Work closely with the Account Management, Production, and Marketing teams to ensure seamless onboarding and client success
- Maintain a deep understanding of the business’s product suite, pricing, and competitive landscape
- Help shape and refine our go-to-market messaging, campaign ideas and outbound tactics to ensure continued success
Skills & Experience:
- Proven work history working in print, mail fulfilment, postage (particularly mail)
- Experience in managing full sales cycles and consistently achieving or exceeding targets
- Strong commercial acumen, negotiation skills and objection handling
- Self-starter mentality with the ability to work autonomously and take initiative
- Experience using CRM systems (Salesforce or equivalent)
- Confident communicator, both written and verbal, with strong presentation and interpersonal skills
- Experience in solution-led selling, with a consultative and client-first mindset
Attributes:
- Highly driven – financially motivated with a hunger to achieve ambitious personal and business goals
- Professional and personable – able to build strong rapport with clients and internal teams
- Positive team player – enthusiastic and collaborative; contributes to a winning culture
- Organised and diligent – manages time and priorities well, keeps admin and follow-ups tight
- Ownership mindset – wants to take responsibility for their pipeline and results
- Resilient – tenacious, energetic and ready to thrive in a fast-moving environment.
