For many companies the print and mail related activity is still carried out through an in-house function where problems and delays in producing the mail can be caused through machine breakdowns or through lack of staff to deal with the larger mailings.
Project Background | Print & Mail Overflow facility
Only recently we were approached by a large debt recovery client who were struggling to complete a large volume mailing in addition to their regular daily workload.
Project Solution | Secure Print Environment
As a result of being ISO 27001 accredited the client was happy to transfer across their client data securely via SFTP and allow bakergoodchild to act as an overflow facility to print and mail their large volume mailing.
Daily upload of full volume PDFs was proof enough for the client that the mail was being printed correctly and on time.
Project outcome | Exceeded Expectations
The mailing was a rousing success and allowed the client to make additional savings through our ability to mailsort the data and maximise the discount available.
“This is the first time we have outsourced print activity on this scale and as you know we wanted to do so to minimise the impact on our in-house operation.”
We’re very pleased with the execution in terms of content, volume, phasing and tracking. In addition, it’s been helpful that bakergoodchild have been able to accommodate the changes to content and schedules that we’ve needed to make before and during the process.