customer communications for Financial services
We work in partnership with a diverse range of financial services organisations fulfilling both transactional mail and marketing requirements.
For our financial services clients we offer channel choice for a complete multi-channel approach. Online portals, printed bills and statements, email or SMS notifications, with bakergoodchild you can manage all your multi-channel customer communications through one supplier. We provide detailed insight and tools to enable you to make decisions with confidence, using all of your channels to create one, unified, secure experience for your customers.
In the highly regulated Financial Services sector we understand our client’s needs to meet industry standards and compliance to FCA regulations. bakergoodchild works to ISO 27001, ISO 9001 and ISO 14001 standards for your peace of mind.
From e-billing, to secure document storage, our processes are set up to provide you with a solution that is safe, secure and protects your reputation.
Some of the many types of communication that we handle are:
- Statements, invoices and payment reminder notices
- Wealth management and pensions statements
- Changes in terms and conditions
- Changes of address or legal structure
- Regulatory notices
- Direct Marketing of new products/services
- Statements, invoices and payment reminder notices
- Wealth management and pensions statements
- Changes in terms and conditions
- Changes of address or legal structure
- Regulatory notices
- Direct Marketing of new products/services
We can also provide secure data transfer portals for customer log in, secure document archiving, data cleansing & returns management and an information design service to ensure compliance and engagement
Our core services
Print Services
High quality, full colour, fully variable print communications are the heart of our business