Recent expansion of our Birmingham call centre, with the latest AMCAT predictive dialler system.
Baker Goodchild is one of the UK’s fastest growing outsource contact centres, providing a wide range of call centre solutions for successful companies across the UK. We have recently expanded our Birmingham based contact centre and are delighted to announce the successful installation of the latest, market-leading AMCAT predictive dialler technology.
As a result of this investment, campaign call volumes & results have increased by as much as DOUBLE, with no loss in customer satisfaction & quality of campaign management.
This new development, combined with Baker Goodchild’s exceptional call centre agents, has resulted in a robust and highly effective channel for all your appointment setting, lead generation, database cleansing and customer research campaign requirements.
What could we do for you?
There are a wide range of call centre solutions Baker Goodchild can deliver;
- Appointment Setting
- Capture of SMS & email address detail
- Customer research
- Database cleansing
- Data enhancement
- Lead generation
- Mystery shopper
- Satisfaction surveys
- Seminar invitations
